Privacy Policy

Privacy Policy

Introduction

Welcome to https://abu-dhabi-city-tour.terratrek.net (hereinafter referred to as “Abu Dhabi City Tour,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in alignment with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users who:

  • Utilize our applications and services as authorized users.
  • Visit and engage with our websites linked to this Privacy Policy.
  • Communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Details associated with your registration, including user name, email address, and password.
  • Payment Information: Credit/debit card details and billing addresses for transaction processing.
  • Financial Information: Bank account numbers or other financial records required for specific transactions.
  • Purchase Information: Items bought from our services, purchase history, and related details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate communication.
  • Location Data: Geographic coordinates and location-based services data when you use our apps or visit our websites.
  • Feedback: Responses to surveys, reviews, and comments provided by users.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about products viewed, added to carts, or purchased on our sites.

We collect this data through direct user input, interactions with our features, and automated technologies, such as web beacons and cookies. Additionally, we may receive personal data from third parties who assist in our operations, adhering to their privacy commitments.

Cookies

Cookies are small text files placed on your device by websites to enhance functionality and user experience. We utilize cookies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in.
  • Preference: Cookies store settings tailored to your preferences.
  • Analytics: They enable us to analyze traffic and understand how users interact with our site.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Fulfilling transactions and providing requested services.
  • Maintaining your account and delivering personalized experiences.
  • Complying with legal obligations and resolving disputes.
  • Conducting analytics and improving our platforms.

Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize your personal data to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing industry-standard encryption for secure communication.
  • Engaging reputable third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Abu Dhabi City Tour does not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Correction: Ability to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request for the deletion of your data in certain circumstances.
  • Object: Right to object to the processing of your data for specific purposes.
  • Data Portability: The ability to receive your personal data in a structured, commonly used format.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond within the legally required time frame.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Phone: +1 (123) 456-7890
  • Mail: Abu Dhabi City Tour, Privacy Office, 123 Main Street, City, Country, Zip Code

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting, and your continued use of our services following such changes constitutes your acceptance of the updated policy.